Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your orders safely and as quickly as possible. Please review our shipping policy below for information about shipping rates, delivery times, and order processing.

1. Shipping Destinations

We currently ship to the following destinations:

  • Canada

  • Cyprus

  • United Kingdom

  • Australia

  • United States

We are continuously working to expand our shipping destinations.

2. Shipping Rates & Delivery Times

Shipping costs and estimated delivery times vary depending on your location and the shipping method selected at checkout.

Canada

  • Express Shipping: $3.00 — Estimated delivery in 5–8 business days.

  • Standard Shipping: FREE — Estimated delivery in 7–9 business days.

Cyprus

  • Express Shipping: €5.00 — Estimated delivery in 6–10 business days.

  • Standard Shipping: FREE — Estimated delivery in 8–12 business days.

United Kingdom

  • Express Shipping: £5.00 — Estimated delivery in 3–5 business days.

  • Standard Shipping: FREE — Estimated delivery in 5–8 business days.

Australia

  • Express Shipping: $5.00 — Estimated delivery in 3–5 business days.

  • Standard Shipping: FREE — Estimated delivery in 5–8 business days.

United States

  • Express Shipping: $5.00 — Estimated delivery in 1–2 business days.

  • Standard Shipping: FREE — Estimated delivery in 6–12 business days.

All delivery times are estimates and are calculated in business days, excluding weekends and public holidays.

3. Order Processing

Orders are processed before being shipped. Once your order has been processed and dispatched, the estimated delivery timeframe for your selected shipping method will apply.

Please note that processing times may vary during busy periods, holidays, or promotional events.

4. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, where available.

You can use the tracking information to follow your shipment's progress.

5. Shipping Delays

While we do our best to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including:

  • Customs clearance procedures

  • Weather conditions

  • Postal or courier service disruptions

  • Public holidays

  • High shipping volumes

We appreciate your patience and understanding in these situations.

6. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any applicable customs charges or import fees are the responsibility of the customer unless otherwise stated.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made once an order has been processed or shipped.

8. Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will do our best to assist you in locating your shipment and resolving the issue.

9. Contact Us

If you have any questions regarding our shipping policy or your order, please contact us at:

Email: sotiris.buz1@gmail.com

We are always happy to help!

Thank you for shopping with us.